Art. 1 Application for service
Eurohome Relocation Service bv / www.relocationserviceonline.com based in Wolga 12 , 2491 BJ , the Netherlands herein is called is the service provider.
Authorization to initiate service need to originate from a pre-determined person who is able to choose and confirm the services and make the payments, herein called the client or the customer. Once the services are ordered you will receive a confirmation email within 24hrs. It is the responsibility of the customer to ensure internal safe guards are in-place.
Art. 2 Additional packages
Eurohome will not perform any additional tasks outside of the agreed services without written permission from the ordering authorized person.
Art. 3 Confidentiality and Performance
Information transmitted of a confidential nature will not be shared with any third party other than if legally required to do so to the appropriate authorities. It will be used solely for the purpose of assisting with the relocation process. Data will be kept secured and with restricted access at all times. We will return all confidential material including copies immediately if requested by the instructing party.
For the performance of the service, the Customer will provide all the particulars and information which the service provider believes is required. In addition, the Customer will be obliged to provide with all other facts and circumstances that may be relevant to the correct performance of the obligation(s) and/or agreement(s) with the Service provider.
The Customer will bear the risk with regard to the accuracy or any inadequacy or misunderstandings concerning the information provided by the themsleves.
Art. 4 Charges and expenses
Eurohome does not include the cost of lunches in the package prices. These will be invoiced back to the client on the invoice for services (as per the actual receipt) or will be payable directly by the assignee.
Art. 5 Normal business hours
Monday to Friday from 8.30 – 17.00 CET are the normal business hours in the Netherlands. Unless agreed otherwise, the services will only be performed on normal working or office days as is customary in the Netherlands in which the services are performed, therefore not on public and commemoration days. In special circumstances – necessary for the effective and/or efficient performance of the services – this may be departed from after consultation between the parties and on application of the applicable rates.
Art. 6 Home rental and Immigration
While we do our best to secure the rental property and the immigration related permits, working within the restraints of the market and accepted business practice, Eurohome Relocation Services BV cannot be held responsible for the refusal of a lease application or the permits. Eurohome advises the clients and assignees not to book any accommodations or flight tickets until the official permits are issued to enter and work in the destination country.
Art. 7 Liability, Security deposits for rental properties
While we assist with the negotiation for the release of the security deposit at the end of the rental period, Eurohome Relocation Services BV cannot be held responsible for a security deposit which is not returned by the landlord.
The service provider is not liable for direct or indirect damage the client may suffer due to using – and/or as a consequence of using – the website.
Art. 8 Pricing and Payment terms
All pricing is exclusive of VAT, legal fees, deposit, realtor’s fee, courier services, legalization fees and etcetera.
Eurohome will send the invoice upon the completion of 80% of the authorized job. Invoice to be paid in 21 days upon receipt.
Art. 9 Cancellation
When services have begun (authorization received; consultant assigned; and, initial contact with the assignee has been established) a 150 EURO administrative fee applies for all cancelled programs. When research has been conducted or an initial meeting has taken place, actual hourly charges will apply in addition to the administrative fee.
Art.10 Legal legislation
We will abide by Dutch Law at all times. The legal venue for both parties is at the location, city of the service providers registered office.